Refund policy

to be eligible for a refund or exchange, we require a receipt or proof of purchase and your item/s must be unused and in original condition. without this it will not be processed.

when returning an item, you should consider using a trackable shipping service, as we are not liable for lost packages. cubbii studios is not responsible for the cost of return postage

all domestic items require signature on delivery, and shipping notifications will be sent to your email address with updates. while we do everything we can to ensure safe delivery, we are not liable for goods once signed for as this is deemed proof of delivery.